Support
Also in cases of technical or user support, E-Catch wants to show its worth.
On the
FAQ pages you can find information on very different things. You will find brief instructions sheets for common operations and configuration examples.
Users will have easy and direct support with the installation and the use of the product by means of the free to call service number: +31 85 777 444 5
Because E-Catch understands that working aboard a ship also continues outside of regular office-hours, the service number is available 24/7. The first and second line of the help desk have been made constantly available through a roulette-system.
Aside from that there is also the option, if the communications technology allows, to take the system on board and have visual support.
Updates and information
At the website
www.e-catch.co.uk you will always find the latest updates available to you. The newest development in legislation and software upgrades will also be available here.
Remote support
Sometimes our support team needs remote access to your computer to help you. Using the program linked below we can connect to your computer securely.
24/7 Support: +31 85 777 444 5
info@e-catch.nl
Agent for Scotland: George West Tel. 07786512045
email : george@e-catch.info
Agent for Northern Ireland: Martin Sloan Tel. 07787259333
email: martin@e-catch.info
Agent for England: AST Tel. 01493441485
customer.service@ast-uk.com
